Privacy Policy

Effective Date: 29/05/2026

Last Updated Date: 29/05/2026

VAMBRIDGE – A Unified Education Management Platform
Owned and Operated by Vambridge

1. INTRODUCTION

Vambridge ("Platform") is a comprehensive Education Management Platform owned, developed, and operated by Vambridge ( "Vambridge", "we", "our", or "us"). We are committed to protecting the privacy, confidentiality, integrity, and security of all information entrusted to us by educational institutions, administrators, teachers, staff members, students, parents, guardians, and other authorized users of the Platform.

This Privacy Policy describes the manner in which we collect, receive, store, process, use, disclose, transfer, retain, and protect personal information and institutional data that is provided to us or generated through the use of the Platform. It also explains the rights and choices available to users regarding their information and the measures we undertake to safeguard such information.

Vambridge has been designed to provide educational institutions with a centralized digital ecosystem that enables the efficient management of academic operations, student records, administrative processes, communication systems, attendance management, assessments, reporting, financial management, and institutional workflows. In delivering these services, we may process information relating to students, parents, guardians, teachers, staff members, administrators, institutional representatives, and other stakeholders.

By accessing, registering for, subscribing to, or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. OUR COMMITMENT TO PRIVACY

At Vambridge, we recognize that educational information is highly sensitive and requires the highest standards of protection. Educational institutions rely on us to securely manage operational and academic data that may include personal information of students, parents, guardians, teachers, and staff members. Accordingly, privacy and security are foundational principles embedded into the design, operation, and maintenance of the Platform.

We are committed to implementing reasonable administrative, technical, physical, and organizational safeguards to ensure that information entrusted to us remains protected against unauthorized access, disclosure, misuse, alteration, destruction, or loss.

3. INFORMATION WE COLLECT

The information collected through the Platform may vary depending on the services utilized by the educational institution and the nature of the user's interaction with the Platform.

We may collect information relating to educational institutions, including the institution's name, registration details, accreditation details, address, contact information, management information, authorized representatives, subscription information, billing details, and other organizational records required for onboarding and service delivery.

We may also collect information relating to students, including names, photographs, date of birth, admission numbers, roll numbers, class information, academic records, attendance records, examination performance, disciplinary records, extracurricular participation details, communication history, uploaded documents, identification records, and other educational information maintained by the institution.

In relation to parents and guardians, we may collect names, contact information, email addresses, phone numbers, emergency contact details, communication preferences, relationship details, and payment-related information where fee management services are utilized.

For teachers, faculty members, and staff personnel, the Platform may collect information such as employee identification numbers, designation details, attendance information, departmental records, qualification details, employment-related records, communication records, payroll-related information where applicable, and other administrative data necessary for institutional operations.

In addition to information directly provided by institutions and users, we may automatically collect technical information such as device identifiers, browser type, operating system, IP address, access logs, usage patterns, session information, network information, application diagnostics, and platform interaction data for operational, security, and analytical purposes.

4. METHODS OF COLLECTION

Information may be collected directly from educational institutions during onboarding, implementation, configuration, and ongoing use of the Platform. Institutions may upload data manually, through bulk imports, through integrations with existing systems, or through automated synchronization processes.

Information may also be collected when users create accounts, update profiles, communicate through the Platform, submit forms, upload documents, participate in assessments, access reports, make payments, or utilize any of the services provided through Vambridge.

Certain information may be collected automatically through cookies, tracking technologies, system logs, analytics tools, and security monitoring systems that help us improve platform performance, reliability, and user experience.

5. PURPOSES FOR WHICH INFORMATION IS USED

Information collected through the Platform is used primarily to provide, maintain, support, and improve educational management services.

We may use information to facilitate admissions and enrollment processes, maintain student records, manage attendance, conduct assessments, generate academic reports, administer institutional workflows, manage staff records, facilitate communication between institutions and stakeholders, process fee-related activities, provide dashboards and analytics, generate operational insights, and enable institutional decision-making.

Information may also be used to monitor platform performance, identify and prevent security threats, investigate suspicious activities, comply with legal obligations, enforce contractual rights, respond to support requests, and improve the overall functionality and efficiency of the Platform.

Where permitted by law, aggregated and anonymized information may be used for research, product development, service enhancement, performance benchmarking, trend analysis, and operational improvements. Such information does not identify individual users.

6. LEGAL BASIS FOR PROCESSING

We process information based on lawful grounds including the performance of contractual obligations, legitimate business interests, compliance with legal and regulatory requirements, institutional authorization, and consent where required under applicable laws.

Educational institutions utilizing the Platform represent and warrant that they have obtained all necessary consents, permissions, notices, authorizations, and approvals required for the collection, storage, processing, and sharing of information through the Platform.

The institution remains responsible for ensuring compliance with applicable educational, privacy, child protection, and data protection laws in relation to the information it provides to the Platform.

7. ROLE OF VAMBRIDGE

In most circumstances, educational institutions determine the purposes and means of processing information stored on the Platform. Accordingly, the institution generally acts as the controller or owner of the data, while Vambridge functions as a technology service provider facilitating the storage, processing, transmission, organization, and management of such information.

Our role is limited to providing and supporting the technological infrastructure necessary for the institution to manage its educational and administrative operations effectively.

8. DATA SHARING AND DISCLOSURE

We do not sell, rent, trade, or commercially exploit personal information belonging to users, institutions, students, parents, guardians, teachers, or staff members.

Information may be disclosed to authorized personnel within the institution based on their assigned roles and permissions. Access controls are implemented to ensure that users can only access information relevant to their responsibilities and authorization levels.

We may engage trusted third-party service providers, cloud hosting providers, infrastructure partners, cybersecurity providers, communication service providers, payment service providers, analytics vendors, and technical support partners who assist us in delivering the Platform. Such third parties are contractually obligated to maintain appropriate confidentiality and security safeguards.

Information may also be disclosed where required by law, court order, governmental authority, regulatory body, law enforcement agency, judicial proceeding, or statutory obligation. In such circumstances, disclosures shall be limited to the extent legally required.

We may further disclose information where necessary to establish, exercise, defend, or enforce legal rights, investigate fraud, prevent security threats, or protect the safety and integrity of users, institutions, and the Platform.

9. DATA SECURITY

The security of information entrusted to us is of critical importance. We maintain commercially reasonable administrative, organizational, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, destruction, misuse, or accidental loss.

Security measures may include encryption technologies, secure cloud infrastructure, access controls, authentication mechanisms, audit logs, network monitoring systems, security incident management procedures, backup systems, disaster recovery mechanisms, vulnerability assessments, and periodic security reviews.

While we continuously strive to maintain industry-standard security practices, no electronic transmission system, internet-based service, or storage infrastructure can be guaranteed to be completely secure. Users acknowledge and accept the inherent risks associated with electronic communications and digital data processing.

10. CHILDREN'S AND STUDENT DATA

Because Vambridge is intended for educational institutions, the Platform may process information relating to minors and students under the age of majority.

Such information is processed solely for educational, administrative, operational, and institutional purposes as authorized by the relevant educational institution. Educational institutions are responsible for obtaining all necessary parental consents, notices, permissions, and authorizations required under applicable laws.

Vambridge does not knowingly collect student information directly from children for independent commercial purposes and does not use student information for behavioral advertising or unrelated commercial profiling activities.

11. PARENTAL CONTROL

Where required under applicable laws, the Institution shall obtain verifiable parental or legal guardian consent before collecting, processing, or sharing any personal data of minors through the Platform. The Institution shall also provide parents or legal guardians with appropriate notices regarding the processing of such data and facilitate the exercise of their rights, including the right to access, review, correct, or request deletion of a minor's personal information, subject to applicable legal and regulatory requirements. Vambridge shall process such information solely on the documented instructions of the Institution and shall not be responsible for independently verifying the existence or validity of parental consent obtained by the Institution.

12. COOKIES AND SIMILAR TECHNOLOGIES

The Platform may utilize cookies, session identifiers, web beacons, pixels, local storage technologies, and similar mechanisms to improve functionality, maintain secure user sessions, enhance performance, analyze usage patterns, remember preferences, and provide a better user experience.

These technologies may collect information regarding browser type, device characteristics, session activity, usage behavior, and interaction patterns. Users may manage cookie preferences through browser settings; however, disabling certain cookies may affect platform functionality.

13. DATA RETENTION

Information shall be retained for as long as necessary to fulfill the purposes for which it was collected, to provide services to educational institutions, to comply with contractual obligations, to satisfy legal and regulatory requirements, and to resolve disputes or enforce agreements.

The duration of retention may vary depending upon the nature of the information, applicable legal obligations, institutional requirements, operational necessities, and contractual arrangements. Following termination of services, information may be archived, anonymized, returned to the institution, or securely deleted in accordance with applicable agreements, retention schedules, and legal requirements.

14. USER RIGHTS

Subject to applicable laws and institutional policies, users may have the right to request access to their personal information, seek correction of inaccurate or incomplete information, request updates, object to certain processing activities, withdraw consent where applicable, and request deletion of information where legally permissible. Requests relating to student records may need to be directed through the relevant educational institution, which remains the primary owner and administrator of such records. We may require reasonable verification of identity before processing privacy-related requests.

15. THIRD-PARTY INTEGRATIONS

The Platform may integrate with third-party educational tools, communication systems, payment gateways, learning management systems, accounting software, government portals, identity verification providers, and other external services.

Such third-party services operate independently and may maintain their own privacy policies and practices. We encourage institutions and users to review the privacy policies of any third-party services before utilizing such integrations.

Vambridge shall not be responsible for the privacy, security, or operational practices of third-party services that are not owned or controlled by the Company.

16. POLICY UPDATES

We reserve the right to amend, modify, revise, or update this Privacy Policy from time to time to reflect changes in legal requirements, technological developments, operational practices, service enhancements, or regulatory expectations.

Updated versions shall be published on the Platform and shall become effective upon publication unless otherwise specified. Continued use of the Platform following publication of revised policies constitutes acceptance of the updated Privacy Policy.

17. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts situated in Mumbai, Maharashtra.

18. CONTACT INFORMATION

For questions, concerns, requests, complaints, or inquiries relating to privacy, data protection, information security, or the processing of personal information, please contact:

Vambridge – A Unified Education Management Platform
Email: support@vambridge.in
Website: https://vambridge.in/
Registered Office: Unit No.213, Kamala Spaces, Above Kohinoor Electronics, S.V Road, Santacruz (West), Mumbai, Maharashtra-400054

We are committed to addressing privacy-related concerns in a fair, transparent, and timely manner.

Terms and Conditions of Use

Effective Date: 29/05/2026

Last Updated Date: 29/05/2026

VAMBRIDGE – A Unified Education Management Platform
Owned and Operated by Vambridge

1. INTRODUCTION

Welcome to Vambridge, a comprehensive Education Management Platform owned, developed, and operated by Vambridge, which is incorporated under the provisions of the Companies Act, 2013, having its registered office at Unit No.213, Kamala Spaces, Above Kohinoor Electronics, Santacruz (West), Mumbai-400054 (hereinafter referred to as "Vambridge", "we", "our", or "us").

Vambridge has been designed as an integrated digital ecosystem that enables educational institutions to manage their academic, administrative, financial, communication, and operational functions through a centralized platform. The platform facilitates seamless interaction among educational institutions, administrators, teachers, staff members, students, parents, guardians, and other authorized users through web-based and mobile-accessible technologies.

The objective of Vambridge is to provide educational institutions with a unified solution that brings together multiple institutional processes into one secure and scalable environment. By accessing, browsing, registering for, subscribing to, or otherwise using the platform, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.

If you do not agree with any provision of these Terms, you should immediately discontinue access to and use of the platform.

2. DEFINITIONS

For the purpose of these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:

"Platform" means the Vambridge software platform, website, mobile applications, dashboards, interfaces, APIs, modules, and associated services made available by the Company.

"Institution" means any school, college, university, coaching institute, training center, educational trust, educational society, educational group, or other educational organization subscribing to or utilizing the Platform.

"User" means any individual authorized by an Institution to access or use the Platform, including but not limited to administrators, principals, management personnel, teachers, staff members, students, parents, guardians, and consultants.

"Institution Data" means all information, records, files, content, documents, communications, student information, staff information, academic records, financial records, reports, and other data uploaded, generated, stored, or processed through the Platform.

"Services" means all software services, modules, features, functionalities, support services, integrations, and technology solutions provided through Vambridge.

3. ELIGIBILITY AND AUTHORITY

Access to the Platform is limited to individuals and organizations possessing the legal capacity to enter into binding agreements under applicable laws. Educational institutions subscribing to the Platform represent and warrant that they possess all necessary approvals, licenses, authorizations, and permissions required to use the Platform and to provide information relating to students, parents, staff members, and other stakeholders.

Any person accessing the Platform on behalf of an Institution confirms that he or she possesses the authority to bind such Institution to these Terms and Conditions. The Company shall be entitled to rely upon such representation without further verification.

4. SCOPE OF SERVICES

Vambridge provides a technology-driven education management ecosystem intended to support institutional operations through a centralized digital infrastructure. Depending upon the subscription plan and configuration selected by the Institution, the Platform may provide functionalities relating to admissions, enrollment management, attendance tracking, timetable management, student information systems, academic performance monitoring, examination management, staff administration, parent communication, fee management, digital notifications, reporting, analytics, document storage, workflow automation, and integration with third-party educational and financial systems.

The Company continuously improves and enhances the Platform. Accordingly, features, functionalities, interfaces, workflows, and modules may be modified, upgraded, expanded, restricted, or discontinued from time to time without prior notice, provided that such modifications do not materially diminish the core subscribed services.

5. ACCOUNT REGISTRATION AND SECURITY

Access to the Platform may require the creation of institutional and user accounts. Institutions and Users agree to provide complete, accurate, current, and truthful information during the registration process and throughout the period of use.

Each User shall be solely responsible for maintaining the confidentiality of login credentials, passwords, authentication devices, and access mechanisms associated with his or her account. Institutions shall implement reasonable internal controls to ensure that access to the Platform is granted only to authorized individuals.

The Company shall not be liable for any unauthorized access, misuse, disclosure, alteration, or deletion of data arising from compromised credentials, negligence, improper password management, or failure by the Institution or User to maintain adequate security practices.

Users must immediately notify the Company upon becoming aware of any suspected unauthorized access, security breach, credential compromise, or misuse of the Platform.

6. ACCEPTABLE USE OF THE PLATFORM

The Platform shall be used solely for lawful educational, administrative, operational, and institutional purposes. Users agree not to engage in any activity that may interfere with, disrupt, damage, compromise, or adversely affect the Platform, its infrastructure, or other users.

Without limitation, Users shall not attempt to gain unauthorized access to systems, networks, databases, or accounts; reverse engineer or decompile any component of the Platform; upload malicious software, malware, ransomware, viruses, or harmful code; use the Platform to transmit unlawful, defamatory, abusive, discriminatory, fraudulent, or misleading content; infringe intellectual property rights; impersonate any person or entity; or engage in any activity that violates applicable laws or regulations.

The Company reserves the right to suspend, restrict, investigate, or terminate access where misuse, abuse, security threats, regulatory concerns, or violations of these Terms are identified.

7. DATA OWNERSHIP AND RESPONSIBILITIES

All Institution Data uploaded, submitted, generated, maintained, or processed through the Platform shall remain the property of the respective Institution or the applicable data owner. Nothing contained in these Terms shall be interpreted as transferring ownership of Institution Data to the Company.

The Institution represents and warrants that it possesses all necessary rights, permissions, consents, notices, and legal authority required to collect, store, process, and share the information uploaded to the Platform, including student records, staff information, parent information, academic records, financial information, and related data.

The Company acts as a technology provider facilitating the storage, processing, organization, and transmission of Institution Data in accordance with instructions provided by the Institution and applicable law.

8. FEES, SUBSCRIPTIONS, AND PAYMENT TERMS

Use of certain features or services may require payment of subscription fees, implementation charges, onboarding fees, maintenance charges, support fees, or other applicable charges agreed between the parties.

All invoices issued by the Company shall be payable within the agreed payment period. Delayed payments may result in suspension of access, restriction of services, delayed support, or termination of the subscription. The Institution shall remain liable for all fees accrued prior to suspension or termination.

Unless expressly agreed otherwise in writing, all payments made to the Company shall be non-refundable. Taxes, duties, levies, and statutory charges imposed by governmental authorities shall be borne by the Institution.

9. INTELLECTUAL PROPERTY RIGHTS

The Platform, including its software architecture, source code, object code, designs, workflows, interfaces, algorithms, documentation, trademarks, logos, graphics, reports, layouts, and underlying technology, constitutes valuable intellectual property owned by or licensed to Vambridge.

The Institution receives only a limited, non-exclusive, non-transferable, revocable right to access and use the Platform during the applicable subscription period. No ownership rights, intellectual property rights, or proprietary interests are transferred under these Terms.

Any unauthorized copying, reproduction, modification, distribution, resale, sublicensing, or commercial exploitation of the Platform is strictly prohibited.

10. CONFIDENTIALITY

Each party acknowledges that during the course of the relationship it may receive confidential information belonging to the other party. Confidential information includes business information, technical information, software designs, institutional records, student information, commercial arrangements, financial information, operational processes, and any information identified as confidential.

Each party agrees to maintain the confidentiality of such information using standards of care no less than those used to protect its own confidential information and not less than reasonable industry standards. The obligations of confidentiality shall survive termination of these Terms.

11. SERVICE AVAILABILITY AND SUPPORT

The Company shall use commercially reasonable efforts to maintain the availability, performance, reliability, and security of the Platform. However, the Company does not guarantee uninterrupted or error-free operation.

Scheduled maintenance, software upgrades, emergency patches, network interruptions, internet failures, third-party outages, force majeure events, or circumstances beyond the Company's control may temporarily affect availability.

The Institution acknowledges that occasional interruptions are an inherent aspect of cloud-based software services.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of the Platform.

This limitation includes loss of revenue, loss of profits, business interruption, loss of institutional opportunities, reputational harm, data corruption, data loss, or loss arising from third-party actions.

In no event shall the aggregate liability of the Company exceed the total subscription fees actually paid by the Institution to the Company during the twelve (12) months immediately preceding the event giving rise to the claim.

13. INDEMNIFICATION

The Institution agrees to defend, indemnify, and hold harmless Vambridge, its directors, officers, employees, affiliates, contractors, agents, and representatives from and against any and all claims, actions, demands, damages, liabilities, penalties, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(i) any misuse of the Platform by the Institution, its employees, representatives, students, users, or any person accessing the Platform through the Institution;

(ii) any violation of applicable laws or regulations;

(iii) any infringement or alleged infringement of third-party rights;

(iv) any unauthorized collection, processing, use, or disclosure of personal data; or

(v) any breach of these Terms and Conditions by the Institution or its users.

14. TERMINATION

The Company may suspend or terminate access to the Platform immediately upon notice if an Institution or User breaches these Terms, engages in fraudulent activity, poses a security risk, fails to pay applicable fees, or creates legal or regulatory exposure for the Company.

Upon termination, access credentials may be disabled and the Company may retain, archive, or delete data in accordance with applicable contractual commitments, legal obligations, and data retention policies.

15. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts situated in Mumbai, Maharashtra.

16. CONTACT DETAILS

Vambridge – A Unified Education Management Platform. For legal, compliance, support, or contractual matters, institutions may contact the Company through the official contact details published on the Platform website.